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Payment options shipping & handling costs

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Payment methods:

You can choose from following options:

  • Cash on delivery
  • Credit Card (via payfort)

Shipping and handling:

Payment Method Shipping costs
Cash on delivery 0.00 AED
Credit Card (via payfort) 0.00 AED

Delivery time

We are cooperating with our delivery partner TCS. Each item and size in the Product detailpage shows the delivery time which can vary from 1 to 8 working days. On condition you choose a type of payment where the purchase contract comes about immediately. This happens if you choose: Cash on delivery and Credit Card which are the only payment methods up to now. But as soon as we plan the advance Payment option we have to wait first for the payment to our bank account.

If your order is sent out, you will receive an e-mail where you can find a tracking code for your package.

Our shipping service provider

TCS We Move You

We are shipping your orders with our partner TCS. From our experience it is the fastest delivery service. TCS will try to call you twice in order to arrange a delivery. After the 2nd try, we will try to contact you again.

If we still can't reach you after the third try, your order will go back to our storage. In this case you will receive a message in your postbox. Then you will have 7 working days to get back to us to arrange another delivery.

Shipment tracking

If your order is sent out, you will receive an e-mail where you can find a tracking code for your package.

Here you can check your shipment tracking at TCS directly:
TCS Shipment Tracking

You can also check your User Account for detailed shipping information.

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